Companionship, Dementia Support & Respite
Calm, familiar support based on your routines, interests and what brings you comfort and enjoyment.
REN Connect
PERSONALISED AGED CARE SUPPORT · SYDNEY
Support that begins with what matters to you.
Thoughtful and practical support tailored to you and your family.
Private and Support at Home clients welcome.
PERSON-CENTRED FROM THE START
What matters
to you?
01My goals
02My dreams
03My needs
Please tell us who you are, what matters to you and how you want to live.Together, we can plan around your preferences and routines.THE MEANING OF REN
Humanity, dignity and connection
are at the heart of everything we do.
At its heart, Ren recognises that every person has inherent worth and deserves to be treated with dignity, compassion and respect. It is not simply about kindness, but about striving to act with integrity, empathy and moral responsibility in every relationship.
Confucius taught that a flourishing society is built not through rules alone, but through the quality of our relationships with one another. The character 仁 brings together elements associated with a person and two, symbolically reflecting the idea that we become fully human through our relationships.
At REN Connect, we put this philosophy into practice.
We believe every person deserves to be seen before they are assessed, heard before they are helped, and respected before any task is performed.
Genuine care means understanding each person’s story, respecting their independence and earning your trust.
HOW I CAN HELP
Practical, flexible support.
Choose the help you need. Your support can change as your goals, routines or circumstances change.
Personal Care, Meals & Household Support
Respectful everyday assistance that supports your dignity, choice, independence and wellbeing.
Transport, Appointments & Outings
Reliable transport, companionship and practical assistance while you are out.
Technology & Everyday Administration
Patient help with phones, forms, appointments, bookings and correspondence.
Family Liaison & Home Coordination
With your consent, I keep family informed and coordinate tradespeople, appointments and household services.
Care Partnership
Through a registered aged care provider, I can work with you as your Care Partner.
CARE PARTNERSHIP
As your Care Partner, I help ensure your care reflects your goals, preferences, routines and cultural needs.
- Developing and reviewing your care plan and budget
- Helping you understand your funding and service options
- Coordinating the supports you choose
- Reviewing your support as your needs change
- Keeping family or chosen supporters informed—with your consent
You remain at the centre of every decision.
MY STORY
My journey into aged care began in 2014, when my mother-in-law developed rapidly progressing dementia. As our family navigated unfamiliar decisions, I learned new ways to communicate while preserving dignity and connection.
Learning to Speak Alzheimer’s helped me understand that meaningful relationships remain possible even as memory changes. This experience led me to complete a Certificate III in Individual Support (Ageing) in 2017.
Years later, during a difficult period in my own life, caring for older people became unexpectedly restorative. It reminded me that our worth lies not in how quickly we think or how much we achieve, but in the humanity we show one another.
After more than 25 years in research and healthcare, I founded REN Connect to bring compassionate care and evidence-based thinking together.
I hope every person and family who works with REN Connect feels genuinely seen, heard and supported.
QUALIFIED, CHECKED AND ACCOUNTABLE
Qualifications
- Certificate III in Individual Support (Ageing)
- Bachelor of Science (Biochemistry)
- Doctor of Philosophy (PhD), Immunology
Experience
- More than 25 years across science, research and healthcare
- Residential aged-care experience
- Community and in-home support
- Dementia and complex-needs support
Professional Standards
- National Police Check
- NDIS Worker Screening Check
- Current First Aid and CPR
- Public liability insurance
- Professional indemnity insurance
- Reliable vehicle
ACCESS, FEES & WORKING TOGETHER
Clear pricing.
Clear expectations.
Ways to access support
You can engage REN Connect privately or access government-funded Support at Home services, which we deliver through an arrangement with a registered aged care provider.
Fees
- Support starts from$82 per hour
Fees are set in alignment with aged care pricing guidelines and will always be explained clearly. There is no additional charge because a person is living with dementia. Rates for evenings, weekends, public holidays or travel outside the local area will be transparent and agreed in advance.
Working Together
I work within my qualifications, competence and agreed scope of practice, guided by the Aged Care Code of Conduct and Aged Care Quality Standards.
- Minimum booking: three hours
- I can prompt but do not administer medication
- Phone hours are 9 am–5 pm daily
- Please email outside these hours
- REN Connect is not a 24-hour or emergency service
- In an emergency, call 000
A SIMPLE FIRST STEP
Let’s talk about the
support you need.
A relaxed phone conversation is the easiest place to begin. Tell me what is happening, what matters most and where some additional support may help.
Call Szun:0434 047 447Languages spoken: English, Mandarin and Cantonese
Sydney · Cremorne · Cammeray · Mosman · Neutral Bay · Northbridge · Lower and Upper North Shore · Northern Beaches · By appointment